Taylor Swift | The Eras Tour: Plan your visit

Taylor Swift | The Eras Tour is taking at Paris La Défense Arena for 4 dates on May 9, 10, 11 & 12, 2024. Here are some points to help you in your preparation for these concerts as well as key times.

9, 10, 11 & 12 MAY, 2024

4.45pm : Gates open
6.30pm : Show time

Merch stands open on May, 7^th, 10.00am

ATTENTION : Times do not vary according to concert dates.
Don’t forget to download your ticket before the concert.

Please click here for concert key information.

You can reach Paris La Défense Arena by public transportation, bike or by car.
We recommend that you use public transportation!
We recommend that you do not arrive at Paris La Défense Arena before the day of the concert indicated on your ticket. We do our utmost to welcome you and make your experience as smooth as possible from the moment you arrive. Access to the security checkpoints is not only organized by order of arrival in the queue, but also takes into account the ticket category and overall security checkpoint congestion.
Print out your e-ticket, or make sure you have enough battery power on your phone for mobile reading.
We are reinforcing bag checks upon arrival. Authorized bags must be less than 10L. Bags and containers, bottles, water bottles, helmets, alcoholic beverages, cameras and unauthorized cameras are prohibited (for more information, see our prohibited items link).
Don’t stand in front of the venue during the concerts: the hall is very well insulated, so you won’t hear anything from outside Paris La Défense Arena.

The color code indicated on your ticket (yellow, red or purple) helps you find your way around the venue, but does not indicate a mandatory checkpoint at the screening level. You can go directly to the entrances indicated below:

9, 10, 11 & 12 MAY, 2024

Left Gold Pit access (Fosse Or Gauche) is via Entrance 32;
Right Gold Pit access (Fosse Or Droite) is via Entrance 33;
Pit Access (Fosse) is via Entrance 33;
Level 1 access (Doors 101 to 118 indicated on the ticket) is via Entrances 5, 34 and 60;
Level 4 access (Doors 401 to 421 indicated on the ticket) is via Entrances 8, 48 and 56;
Hospitality Lodges & Lounge access is via Entrances 21, 39 and 55;
Access for people with reduced mobility (PRM) and people with disabilities (PWD) will be via:
- Entrance 38 (seats on Level 1, Doors 101 to 118, indicated on ticket);
- Entrance 56 (seats on Level 4, Doors 401 to 421 indicated on ticket).

Early VIP Packages will be admitted via the Entrances indicated in the e-mail.

For all PRM/PWD ticket holders, a medical certificate or proof of disability and an ID card are required. Click here to find all the information about accessibility.

PUBLIC TRANSPORTATION

We strongly advise you to come to the concert by public transport. For further information, visit the RATP website. RATP and SNCF guarantee fast, safe access to the venue:

Metro : Ligne 1 La Défense
RER A : La Défense – Grande Arche or Nanterre Préfecture
Tramway T2 : La Défense
TER : La Défense

Find all the information on the itinerary page here!

TAXI & VTC

Get home safely with the Taxi and VTC dedicated areas located around Paris La Défense Arena. Drop-off locations are:

Rue de Valmy, Puteaux, France
Bd des Bouvets, Nanterre, France

TWO-WHEELERS

Paris La Défense Arena is accessible by two-wheelers, and the parking lot is located on the Nanterre side of Place Nelson Mandela. Please note that there are no security guards. We advise you to use public transportation.

BY CAR

From Versailles : take “sortie 35 –Chatou / Rueil 2000”, then follow “La Défense” signage on the “D991” then “D913” – Follow venue signage when on “Boulevard circulaire de la Défense”.

From Saint Denis : Take “sortie 2 – Colombes/Bezons/La Garenne colombes” – then follow “La Garenne-Colombes” on “D992” then “La Défense”.

It is forbidden to bring into the Paris La Défense Arena any dangerous or illicit object that is bulky, that could be used as a projectile, that could be a danger to spectators, visitors or artists, or that could be diverted from its intended use for malicious purposes. The following are therefore prohibited:

bags and containers larger than 10 liters,
plastic bottles and flasks under 50cl are permitted,
glass and metal containers over 50cl are prohibited
helmets,
alcoholic beverages,
any rolling objects,
unauthorized cameras are forbidden and will be deposited in a locker.

Only prohibited and non-hazardous items are accepted for deposit. Containers larger than 20in x 8in x 15in (10ga) are not accepted for deposit or on site.

Find the complete list of prohibited items in the drop-down menu below:

PERSONAL ITEMS | CLOTHING

ANY MATERIAL OR ARTICLE OF CLOTHING, ETC., CAPABLE OF FULLY OR PARTIALLY OBSCURING THE FACE, WITH THE EXCEPTION OF MEDICAL MASKS AND OR RELIGIOUS GARMENTS/WEAR, ARE ALLOWED ON THE PREMISES.
No clothing, costume, or personal effects that may impede the view of those around or behind you.
No handcuffs or other restraint items
No animals (except for certified disability service animals)
No chains, chain wallets, studded jewelry or spurs
No bicycles, scooters, skateboards, skates, segways, or other unauthorized means of transportation
No coolers, thermoses, metal water bottles, or ice chests
No umbrellas
No strollers
No noise-making devices such as air horns, bells, bullhorns, thunder sticks, whistles
No briefcases, bags, luggage, purses larger than a clutch bag or non-clear bags (except as noted below)

44cm – TALL
22cm – WIDE
15cm – DEEP

MAXIMUM OF (2) COMPARTMENTS

WEAPONS | DANGEROUS MATERIALS & OBJECTS

No weapons of any kind (guns, ammo, knives of any size, tasers, pepper spray/mace, etc.) This also applies to off-duty law enforcement and concealed carry permit holders.
No flammables or missile-like objects, fireworks, road flares, emergency flares, explosives, or other incendiary devices
No aerosol containers, including sunscreen, pepper spray, bug spray, or spray paint.
No balloons, frisbees, projectiles, horns, radios, bells, whistles, musical instruments, laser pointers, sticks, poles, bats, clubs, etc.
No items that may be deemed a safety hazard or annoyance to participants or guests

CONSUMABLES

No outside alcoholic beverages
No outside food or beverages
No illegal substances
No glass or metal containers of any kind

SIGNAGE | ADVERTISING | PROMOTIONAL MATERIALS

No distribution of unauthorized promotional or commercial material
No flyers, samples, giveaways, or promotional items
No banners or poles
No signs larger than 11” x 17”
No political signage

ELECTRONICS | CAMERAS | RECORDING DEVICES

NO PROFESSIONAL OR COMMERCIAL CAMERAS/PHOTOGRAPHY EQUIPMENT, VIDEO CAMERAS, GOPROS, AUDIO RECORDING DEVICES, OR TRIPODS; NO VIDEO OR AUDIO RECORDING WILL BE ALLOWED (EXCEPT PERSONAL CELL PHONES)
No selfie sticks
No drones
No lights or battery packs
No two-way radios or walkie talkies
No laptop computers, tablets, digital readers or iPads.

We recommend that you buy your tickets only from authorized distributors (Ticketmaster & Paris La Défense Arena website). The illicit resale of tickets via certain internet platforms has increased, harming audiences, artists and entertainment professionals alike. Speculation on tickets resold at exorbitant prices (beyond their true value), counterfeit tickets, duplicates of the same ticket resold several times… buying on these sites involves many risks, not least the risk of not being able to attend the show.

In France, the law of March 12, 2012 prohibits tickets resale without the promoter’s authorization.

Holders of disability and priority cards will be granted dedicated access when they arrive at the entrance. People with reduced mobility will enter via Entrance 38, on presentation of a medical certificate or proof of disability and an identity card.

If you are arriving from the parking lot, you can enter via entrance 5, but don’t hesitate to call on the reception staff as soon as you arrive. Spectators should always bring their card with them when they come to Paris La Défense Arena.

A drop-off and pick-up point is available at the following address: 57 rue des longues Raies 92000 NANTERRE. For more information, click here!

Paris La Défense Arena offers free WIFI access. As soon as you arrive, connect to the “ParisLaDefArena_Public” network to share your unique experience. Accessing the WI-FI network is easy:

Connect to the free WI-FI network “ParisLaDefArena_Public “.
Open a web page to automatically access the portal.
Enter your e-mail address and accept the terms of use.

A wide choice of catering is available inside and outside the venue, where you can enjoy a varied selection of products to suit your current tastes: cold, hot, sweet, savoury…

OUR FOOD STANDS

In the heart of Paris La Défense Arena, you’ll find our TOPIVO food stands. Here we cook everything on the spot with fresh products chosen from the best on the market, we make our own fries, toast our bread, roll our sandwiches, grill our steaks, assemble our hot dogs, taste our pizzas, but above all, we love our customers! Discover all the food stands specialities here.

To help you prepare for your return, here are a few tips to avoid traffic jams and slowdowns:

If you are travelling by public transportation:

Direction Paris: Go to La Défense station (Line 1 / RER A)
Other directions: Meet at La Défense station for lines L & Tram 2
If you are taking public transport to Saint-Germain en Laye, Cergy and Poissy, you can get to Nanterre Préfecture station and take the RER A.
If you’re travelling by car, we recommend that you follow the signs for the A86 to get back to Nanterre.